Uxbridge Community Electricity Program
To Opt In or Opt Out call: If you have questions about your participation, contact the electricity supplier, Direct Energy, at (866) 968-8065, 8 AM – 8 PM EST, Monday – Friday (8 AM – 5 PM EST Saturday) or by email at aggregationsupport@directenergy.com.
4/20/23: Uxbridge program pricing took effect as of a participant’s March meter read. Please note that most Uxbridge residents have a late March meter read (e.g., March 29). Electricity bills for any time before your March meter read will not include the program pricing. Direct Energy has identified all affected customers and is working on a letter to send to to these customers. Direct Energy will also be calculating refunds for this group and rectifying the enrollment delays.
SCAM ALERT - BE AWARE!
4/6/23: Update from Direct Energy - SCAM ALERT!! Residents in some other towns have been receiving phone calls claiming that it would cost them $900 to continue to participate in the Community Electricity Aggregation. This is NOT THE CASE. Please know that the supplier or anyone else affiliated with your program will not contact any customer unless the customer contacts them proactively with a question or concern. If you receive a call like this, please let the Town Manager's Office know. 508-278-8600 x2.
4/6/23: Additionally, some residents will not start to see a savings until the bill that they receive in the mail in April. Good Energy apologies for any confusion; the Program did indeed launch, but with the MARCH 2023 meter read, as indicated on ratepayers' National Grid bills. Those dates vary a bit within specific communities, so the language in the DPU-approved letter was left more general. Additionally, and unfortunately, months do not prorate. Your next bill should, however, show the new program supply charges, effectively beginning March 27th or 28th. Apologies for the confusion. Again, we apologize for the confusion and the lack of specificity with regard to a precise program start date. Have questions about the start of the rate, please reach out to: John P. O'Rourke @ john.orourke@goodenergy.com
If you have questions about your participation, contact the electricity supplier, Direct Energy, at (866) 968-8065, 8 AM – 8 PM EST, Monday – Friday (8 AM – 5 PM EST Saturday) or by email at aggregationsupport@directenergy.com.
2/13/23: Click here - watch the presentation made by Direct Energy to the Board of Selectmen explaining the program
1/12/22 - Click here - to read about the program
Click here - Uxbridge Community Electrity Website
Previous Information
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12/21/22:FOR IMMEDIATE RELEASE - Uxbridge Community Electricity Program: Launching March 2023 with a rate of 16.310 cents per kWh
Uxbridge, MA – (12/21/22) – The Town of Uxbridge announces that it will launch its electricity aggregation program, known as Uxbridge Community Electricity, in March 2023. The program is designed to provide more electricity options for residents and businesses in Uxbridge. The program was approved by residents at Town Meeting and by the Department of Public Utilities.
The program prices will be fixed over the 21-month term of the Electric Service Agreement from March 2023 through December 2024. The standard product of the program will be 16.310 cents per kWh. The National Grid Residential Basic Service rate from November 1, 2022 to April 30, 2023 is 33.891 cents per kWh. Future savings under the program compared to the National Grid Residential Basic Service rate are not guaranteed.
The program will have one optional product with 100% renewable energy content at 17.850 cents per kWh. All additional renewable energy will be provided from MA Class I Renewable Energy Credits (RECs).
In late January 2023, Uxbridge will start a public outreach effort to inform residents and businesses about the program. All Uxbridge electricity accounts on National Grid Basic Service will be eligible for automatic enrollment in the standard product as of their March 2023 meter read. At least 30 days before enrollment, each eligible customer will receive a Customer Notification Letter with detailed program information and instructions on how to choose an optional product or how not to participate. Customers can opt-out of the program at any time without penalties or termination fees.
Customers who are currently enrolled with a third-party electric supplier will not receive the Customer Notification Letter and will not be automatically enrolled. These customers can voluntarily join the program but may be subject to penalties or early termination fees from their current supplier.
The price for all program products includes a commission fee of $0.001 per kWh for the aggregation consultant for program management.
For more information about the program, go to uxbridgeelectricity.org or call 508-301-4152
Press Release Contact: Steven Sette, ssette@uxbridge-ma.gov; (508) 278-8600 x 2002
FOR MORE INFORMATION ABOUT THE PROGRAM CLICK HERE.
10/19/22 - DPU Approval - Click Here
The Uxbridge Community Electricity website, you can find more details about the program and follow the program development timeline. There is also a form to get in touch with the program organizers should you have any questions and offer your feedback.